Asset Management
Asset Management
As long as you have IT assets, you need to maintain them. As your end-user computing environment becomes more complex and virtual, supporting distributed IT environments presents a growing challenge. Convivo can help you manage the various technology vendors, parts inventories, warranties, and internal and external support resources.
Convivo’s approach to helping you optimize your asset and support processes begins with organizing them into a single, integrated service. We merge logistics, warranty certifications, technical staff, and user support processes to provide a total solution for your technology asset management needs.
Convivo presents a total solutions approach to the daunting task of IT asset management in the form of needs assessment, management implementation and maintenance integration. This proven process ensures that customers receive solutions tailored to fit their asset management needs.:
IT Asset Management Services
- Prepare Installation reports for all IT Assets.
- Maintain all IT Asset Records with respect to warranty details, contracts, configurations, serial-no's, make, date of installation, date of repair, date of maintenance etc.
- Record & update all the changes in the Asset details as and when it occurs.
- Provide a documented work-flow based IT Asset issuance.
- Provide IT Asset Inventory tracking & MIS reports.
- Hardware managed under this service - Servers, Desktops, Laptops, Printers, Networking equipment, UPS, LCD Projectors, Scanners, Fax machines, EPABX systems and video conference equipment.
